Novotel Hamburg City Alster

Our group of 3 traveled by car and stayed in 1 room. The extra bed was basically a pull-out couch/bed, but was comfortable. Parking was on location (underground / directly under the hotel with elevator access), and cost €27/day for parking. The location is great - it may not be as central as the Novotel Hamburg Central Station, but this Novotel costs less and has a Wellness area (including Sauna with a view), and is it's only about a 8 min drive by car to the city, there is an U-bahn on the corner just outside the hotel, and only about a 6 min walk down the street is a great brunch place called "Mit Herz und Zucker"... we did not include breakfast but the area looked spacious and comfy. At night the same area turned into a lounge where they also served drinks, and the staff was very friendly; we asked them for extra glasses (and even honey) to make tea in our rooms after a long day walking through the city in snowy and frozen conditions, the staff immediately assisted us which was very kind of them! The wellness area was a nice place to relax after a long cold day walking around the city. The sauna was 95°C hot and also had a nice window view looking towards the southern part of the city. There were plenty of extra towels and showers to use after the sauna - which was useful since we had 3 people using 1 bathroom. The gym looked nice but unfortunately we didn't have time to use it. Overall I would recommend staying at Novotel Hamburg City Alster!

Very nice hotel at a perfect location (close to city centre and with the metro station only 30 meters from the city entrance). A good variety and comfortable space for breakfast. Although there was long queue after some time in the morning (especially after 09.00) for the breakfast, the personnel was amazingly fast and efficient in emptying and cleaning the tables and arranging for the new guests to find a table pretty quickly.

The staff was very friendly and willing to help. I am very satisfied with how quickly and nice they assisted us with little son accommodation. The location is right near the subway, you can reach the city center in ten minutes. There are many wonderful children's playgrounds around, so in the evening we spent time there, without needing to ride far away. The room was very clean and well maintained.

Shout out for the great, comfortable beds and pillows. I have to say the beds are super comfy compared to many other hotels. We had a couch in the room which was v nice. The proximity from a metro station, "Lübecker Straße" made everywhere easy to reach. The housekeeping is very attentive as well and made sure that our room is tidy and clean - especially we had a baby.

The rooms are basic but comfortable and with everything that you need. The bathroom is small but really nice with a big modern shower. In less than 10 minutes you can reach the Rathaus U-Bahn stop, so definitely a strategic position.